Products



Installer Extranet
Thank you for taking the time to complete this survey. We take all suggestions and recommendations seriously.

Please rate the following Service Items on a scale of 1 to 10;
1 being the worst, 10 being the best service you could receive.

Product Type
PFC Part Number
Purchase date mm / dd / yyyy
Where Purchased
Price Paid for Part $
  
How long have you used Performance Friction Products?
Less than 1 month
1 month - 6 months
6 months - 1 year
1 - 3 years
Over 3 years
Never used before now
  
How often do you purchase Performance Friction Products?
daily
Once a week or more
2 to 3 times a month
Every 2 to 3 months
3 to 4 times per year
Whenever I need brakes


3. How satisfied are you with the product when considering the following?
Noise
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Product Life
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Price
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Stopping Power
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Vehicle Handling/Vibration/Judder
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied
4. Overall, how satisfied are you with the product?
10 9 8 7 6 5 4 3 2 1
Very Satisfied Satisfied Dissatisfied Very Dissatisfied

5. How likely are you to purchase this or other Performance Friction products again?
10 9 8 7 6 5 4 3 2 1
Very Likely Likely Unlikely Very Unlikely

6. How likely are you to recommend this or other Performance Friction products to others?
10 9 8 7 6 5 4 3 2 1
Very Likely Likely Unlikely Very Unlikely


8. What recommendations, if any, would you offer for improving the product or packaging?

If you would like a response to any comments made, please supply you contact details
Name:  
Daytime Telephone:  
   
Mailing Address... 
Street:  
City:  
Email:  
Confirm Email:  

Performance Friction Corporation

83 Carbon Metallic Highway
Clover, SC 29710
TEL: 800 521-8874
FAX: 803 222-8134

PFC (AUS) Pty Ltd

3/11 Christensen Road
Stapylton QLD 4207
Ph. +61-7-3807 6870
FAX: +61-7-3807 6404

Performance Friction, Detroit

24300 Catherine Industrial Dr.
Suite 403
Novi, MI 48375

Ph.(248)349-9583
FAX: (248)349-6563


Performance Friction, Europe

Unit 7 - Boundary Road
Brackley, Northants NN13 7ES
TEL: (0) 1280 843390
FAX: (0) 1280 843133

Performance Friction, Japan

TEL: 011-81-488-364-412